SERVICE OVERVIEW
Our team is made up of experts who can guarantee professional care such as counselling, technical support, installation, training of operators and service all around the Europe. We ensure complete supply of gauges and measuring instruments.
INSIZE places emphasis on pre-purchase and post-purchase customer service, so stationary hardness testers, stationary roughness testers, CNC optical measuring systems, lineal height gauges, roundness measuring machines, measuring microscopes, profile projectors, testing machines and surface profile measuring machines must be supplied to final customers exclusively through our business network. We guarantee professional care of these large measuring instruments.
1| We ensure purchase and counselling while selecting gauges and measuring instruments
2 | We provide complete technical support
3 | We provide service and reparation of all INSIZE measuring instruments
» Complete commissioning of large measuring instruments directly at the customer's
For large measuring instruments, a service package is either automatically included in the delivery or optionally ordered. This service package includes after-sales service provided by our application technicians. It depends on specific measuring instrument, if the service package is included in the delivery or if it is optional to buy it. This information is always specified in the product description.
Our application technicians take care of the complete commissioning of the large measuring instruments. We ensure:
- safe delivery directly by us to the customer,
- professional installation of the measuring instruments,
- complete set-up and optimization of the system,
- detailed training of users,
- technical support for one year,
- optional accredited calibration.
» Counselling while selecting gauges and measuring instruments
We realize that each of our customers has specific needs and different requirements for measuring instruments. We are ready to discuss your specific situation and measurement requirements and then recommend the most suitable option that will optimally cover your measurement needs.
» Interactive INSIZE Showroom » Presentation of selected models of measuring technology
Take the opportunity to visit the interactive INSIZE Showroom which offers a unique chance to try working with more than 100 products from small gauges to large measuring instruments. It would be a pleasure for us to show you the selected models.
Feel free to contact us and arrange a date for a visit.
You can reach us by e-mail info@insize.cz or phone +420 544 500 151 from Monday to Friday from 7.30 a.m. to 4.00 p.m.
Read more about INSIZE Showroom here.
» INSIZE Showtruck » A mobile Showroom with measuring instruments INISZE
Would your customers like to try measuring instruments INISZE but the personal visit of our Showroom is time-consuming or organisationally demanding for them?
We have solution.
We can go to the customer together and park the INSIZE Showtruck directly in front of customer’s company. Our INSIZE application technicians are prepared to help with the correct selection of the appropriate gauge according to specific needs of customer and also with presentation of the suggested solution directly on customer's own production samples.
Read more about INSIZE Showtruck here.
» Technical support
We provide a technical support as a part of our after-sales service. We are ready to solve all kinds of technical questions, even if you need to optimize your technical procedures.
We are prepared to help you from Monday to Friday from 7.30 a.m. to 4.00 p.m. Feel free to contact us at servis@insize.cz or at phone +420 544 500 151. In case of need, we can also visit you personally (paid drive).
» Accredited calibration of gauges and measuring instruments
Ordered measuring instruments can be delivered to you directly with accredited calibration, so you save time and money. Leave the calibration of your new measuring instruments to the qualified experts from M & B Calibr and get the most out of our cooperation with an accredited calibration laboratory that ranks among the top in his field and has more than 30 years of experiences.
» Professional service of measuring instruments
A professionally serviced and maintained gauge is the basis for the assurance of accurate measurement. Therefore, it is necessary to take proper care of it and our service technicians are prepared to do so. They realize routine operations, as well as difficult operations.
Can’t you get the measuring instruments to us? Our team of service technicians can manage even with the large measuring instruments that require service directly in your production area or laboratory.
We are prepared to help you from Monday to Friday from 7.30 a.m. to 4.00 p.m. Feel free to contact us at servis@insize.cz or at phone +420 544 500 151.